
Selected Cases Relating to Code on Access to Information
Under The Ombudsman Ordinance, The Ombudsman has a mandate to investigate matters concerning Government departments’/public organisations’ performance under the Government’s Code on Access to Information (“Code”), including public complaints about their non-compliance with the Code.
In this section of our website, we shall be publishing selected Code-related complaint cases that we have investigated. We hope that by reading these cases, the public can better understand their right to information kept by Government departments/public organisations. We also expect Government departments and public organisations to learn from these cases and avoid unreasonably refusing to disclose information. Our goal is to eventually develop these into a repository of reference materials on the subject of access to information.
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March 2022
**English version will be available soon.** |
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November 2021
FEHD refused to disclose
the full report on the Site Selection Feasibility Study of
the Tin Shui Wai public market |
Pdf Version | ||
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September 2021
HKPF refused to provide copies of donation records of
Police Welfare Fund (Case 1) and donation information of Police Children’s
Education Trust and Police Education and Welfare Trust (Case 2) |
Pdf Version | ||
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September 2021
DEVB refused to disclose information about AMO’s grading of a structure |
Pdf Version | ||
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August 2021
CEDB’s handling of request for the list of members of the dedicated team for reviewing the governance and management of RTHK |
Pdf Version | ||
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June 2021
DH refused to disclose the voting results and advice of its two Scientific Committees and Government’s Expert Advisory Panel on COVID-19 vaccine procurement by Government |
Pdf Version | ||
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April 2021
HKPF refused to provide information about fixed penalty notices issued pursuant to two subsidiary regulations under the Prevention and Control of Disease Ordinance |
Pdf Version |
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March 2021
REO failing to provide statistics on registered electors |
Pdf Version | ||
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September 2020
GLD refused to provide information about distribution of Personal Protection Equipment between 2017 and 2019
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Word Version | ||
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August 2020
CSD refused to provide information about sale of its manufactured masks to non-governmental organisations between 2017 and 2019
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Word Version | ||
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August 2020
SWD refused to provide the number of “places of agency quota” of a residential care home for the elderly
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Word Version | ||
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July 2020
SB refused to disclose information regarding the written submissions received by the Government on the proposed amendments to the Mutual Legal Assistance Ordinance and the Fugitive Offenders Ordinance
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Word Version | ||
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June 2020
HKPF refused to provide the costs and particulars of tear gas rounds procured between 2014 and 2019
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Word Version | ||
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June 2020
HKPF's refusal to disclose the composition and brands of tear gas rounds used and coloured solution sprayed by specialised crowd management vehicles |
Word Version | ||
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May 2020
HKPF refused to provide headings of all chapters in Police General Orders
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Word Version |
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March 2020
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March 2020
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February 2020
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December 2019
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November 2019
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September 2019
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August 2019
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May 2019
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March 2019
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February 2019
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February 2019
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January 2019
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December 2018
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September 2018
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July 2018
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July 2018
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June 2018
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April 2018
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March 2018
LCSD refused to provide CCTV footage of a public library |
Pdf Version | ||
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January 2018
CSD refused to provide information on complaints about use of unnecessary force by officers of its correctional institutions |
Pdf Version | ||
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April 2017
REO refused to provide the complainant with statistics of the 2016 Legislative Council Election |
Pdf Version |
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March 2017
LCSD refused to disclose the full text of a deed that it had signed with a company on the management of a waterfront promenade |
Pdf Version | ||
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January 2017
HD refused to provide a tenant with rental information relating to other tenants in its factory estate |
Pdf Version | ||
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December 2016
Leisure and Cultural Services Department failed to provide tree inspection report |
Pdf Version |
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February 2016
Leisure and Cultural Services Department refused to release its tree inspection reports |
Pdf Version | ||
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February 2016
Constitutional and Mainland Affairs Bureau refused to provide records and details of the Government’s discourse
with various political groups and Legislative Council Members on
the 2015 political reform package |
Pdf Version | ||
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November 2015
Housing Department refused Mr A’s request for the management and maintenance records and CCTV footage of an estate shopping mall |
Pdf Version | ||
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November 2015
Lands Department refused to provide Mr A with the personal data of an individual who had expressed an opinion on the Department’s proposal |
Pdf Version | ||
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October 2015
Correctional Services Department erased the names of health care personnel from the medical records provided to Mr A |
Pdf Version | ||
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September 2015
Marine Department refused to provide Mr A with the list of members of its Disciplinary Panel |
Pdf Version | ||
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August 2015
Government Porperty Agency refused Mr A’s request for the full investigation report regarding a noise nuisance complaint prepared by a property management company (“the Company”) engaged by Government Porperty Agency |
Pdf Version |
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February 2015
The Food and Health Bureau refused to provide information pertaining to its meeting in Chengdu with the State General Administration of Quality Supervision, Inspection and Quarantine on updating the list of pesticide residues in food under the relevant legislation |
Pdf Version | ||
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January 2015
The Narcotics Division refused to provide information regarding its opinion polls on the RESCUE Drug Testing Scheme |
Pdf Version | ||
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May 2014
The Education Bureau refused to disclose the days on which it had inspected the premises suspected to be used as an unlicensed tutorial centre |
Pdf Version |
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December 2013
The Drainage Services Department refused to provide the investigation report on a road subsidence case |
Pdf Version |