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Direct Investigation

Direct Investigation Reports

2018/2019
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November 2018
Regulation of illegal burials outside Permitted Burial Grounds by the Home Affairs Department and the Lands Department
Pdf Version N/A
October 2018
Housing Department’s Arrangement for Using Idle Spaces in Public Housing Estates
Chinese version only Summary
August 2018
Food and Environmental Hygiene Department’s Rental Management of Market Stalls
Chinese version only Summary
August 2018
Food and Environmental Hygiene Department’s Regulation of Market Stalls
Chinese version only Summary
June 2018
Immigration Department’s mechanism for following up cases of unregistered birth
Chinese version only Summary
April 2018
Government Departments' Handling of the Problem of Air-conditioner Dripping
Pdf Version N/A
2017/2018
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March 2018
Water Supplies Department's Maintenance of Government Water Mains and Risk Management
Chinese version only Summary
February 2018
The Mechanism of the Food and Health Bureau and the Department of Health for Handling Smoking Offences
Chinese version only Summary
February 2018
Government’s Control over Fly-tipping of Construction Waste and Landfilling Activities on Private Land
Chinese version only Summary
January 2018
Social Welfare Department’s Support Services for Persons with or Suspected to Have Mental Health Problems and Their Families/Carers and Neighbours
Chinese version only Summary
November 2017
Food and Environmental Hygiene Department’s System of Safety Control for Imported Fruits and Vegetables
Chinese version only Summary
October 2017
Transport Department’s handling of a road section enclosed and left idle for prolonged period
Chinese version only Summary
September 2017
Lands Department’s Enforcement against a Village House with Irregularities
Chinese version only Summary
September 2017
Leisure and Cultural Services Department’s Criteria and Procedures for Procuring and Withdrawing Library Materials
Chinese version only Summary
28 June 2017
Food and Environmental Hygiene Department’s criteria for publicising list of traders involved after issuing Food Safety Order
Chinese version only Summary
28 June 2017
The arrangement between Housing Department and Water Supplies Department regarding payment of water charges for common areas and vacant units in public housing estates
Chinese version only Summary
May 2017
Government’s Regulation of Factory Canteens
Chinese version only Summary
April 2017
Hong Kong Airport Authority’s mechanism for issuing Airport Restricted Area Permits
Pdf Version N/A
2016/2017
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March 2017
Housing Department’s Mechanism for Taking Follow-up Action against Unauthorised Alterations by Public Housing Tenants
Chinese version only Summary
March 2017
Education Bureau’s Regulation of Institutions Offering Non-local Higher and Professional Education Courses
Chinese version only Summary
March 2017
Government Regulation of Special Transport Services to Persons with Mobility Difficulties
Chinese version only Summary
January 2017
Arrangements on Display of Publicity Materials in Public Housing Estates
Chinese version only Summary
December 2016
Education Bureau’s Regulation of Kindergarten Application Fees
Pdf Version N/A
September 2016
Lands Department’s System of Regularisation of Illegal Occupation of Government Land and Breach of Lease Conditions
Chinese version only Summary
September 2016
Temporary Closure of Public Swimming Pools / Beaches under Leisure and Cultural Services Department Due to Shortage of Lifeguards
Chinese version only Summary
28 June 2016
Government’s Follow-up Actions regarding Insufficient Provision of Public Columbarium Niches
Chinese version only Summary
June 2016
Marine Department’s Follow-up Mechanism on Recommendations Made in Marine Incident Investigation Reports
Chinese version only Summary
June 2016
Government’s Tree Management Regime and Practices
Chinese version only Summary
June 2016
Government’s Handling of Four Stonewall Trees along Bonham Road
Chinese version only Summary
2015/2016
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March 2016
Home Affairs Department’s Management of Booking and Use of Facilities of Community Halls and Community Centres
Pdf Version N/A
March 2016
Problems Relating to Enforcement of Fire Safety (Buildings) Ordinance
Chinese version only Summary
28 January 2016
Government’s Implementation of Strengthened Control of Exhaust Emissions from Petrol and LPG Vehicles
Chinese version only Summary
December 2015
Method of Calculation of Waiting Time for Public Rental Housing and Release of Information
Chinese version only Summary
December 2015
Management of Permitted Burial Grounds
Chinese version only Summary
August 2015
Water Supplies Department’s Mechanism for Handling Leaks of Private Water Pipes
Chinese version only Summary
August 2015
Regulation of Fire Safety Measures for New Territories Exempted Houses
Chinese version only Summary
May 2015
Rating and Valuation Department’s Regulation of Display of Building Numbers
Chinese version only Summary
2014/2015
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March 2015
Safety Regulation of Eco-friendly Refrigerants
Chinese version only Summary
March 2015
Procedures for Approval of Loan Applications and Recovery of Debts under the Non-means-tested Loan Scheme Chinese version only Summary
March 2015
Education Bureau’s Non-disclosure of Teachers’ Registration Status Chinese version only Summary
January 2015
Mechanisms Used to Review and Monitor Eligibility of Existing Tenants in Subsidised Public Housing Chinese version only Summary
October 2014
Government’s Regulation of Guesthouses Pdf Version Summary
June 2014
Regulatory Measures and Enforcement Actions against Street Obstruction by Shops Chinese version only Summary
June 2014
Management and Release of Patient Records by Hospital Authority Pdf Version Summary
2013/2014
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March 2014
The Access to Information Regime in Hong Kong (Supplementary information posted on 17 April 2014) Pdf Version Summary
March 2014
Public Records Management in Hong Kong (Supplementary information posted on 17 April 2014) Pdf Version Summary
January 2014
“Special Procedures” of Buildings Department for Handling UBW Cases Involving Celebrities Pdf Version Summary
January 2014
Mechanism of Transport Department for Monitoring the Frequencies of Franchised Bus Services Chinese version only Summary
October 2013
Control of Healthcare Professions Not Subject to Statutory Regulation Pdf Version Summary
October 2013
Regulation of Sale of Chilled Meat Chinese version only Summary
2012/2013
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March 2013
Regulatory Measures and Enforcement Actions against Illegal Extension of Business Area by Restaurants Chinese version only Summary
March 2013
Recovery of Mortgage Default Debts Pdf Version Summary
January 2013
Conveyance of Patients by Ambulance to "Area Hospitals" Chinese version only Summary
September 2012
Administration of Government Policy on Private Recreational Leases Chinese version only Summary
September 2012
Booking and Use of Sports Facilities of Leisure and Cultural Services Department Chinese version only Summary
May 2012
Effectiveness of Administration of Temporary Closure of Metered Parking Spaces during Road Works carried out by Public Utilities Pdf Version Summary
2011/2012
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March 2012
Granting of Short Term Tenancies at Nominal Rent Chinese version only Summary
March 2012
Mechanism for Monitoring Private Residential Care Homes for the Elderly Pdf Version Summary
February 2012
Special Education Services for Students with Moderate to Severe Emotional and Behavioural Difficulties Chinese version only Summary
September 2011
Water Meter Reading and Billing System Pdf Version Summary
September 2011
Government Measures to Protect Country Park Enclaves Chinese version only Summary
2010/2011
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March 2011
Enforcement against Unauthorised Building Works in New Territories Exempted Houses Pdf Version Summary
December 2010
Transport Department Actions for Safe Operation of Public Light Buses Pdf Version Summary
December 2010
Management of Non-Emergency Ambulance Transfer Service by Hospital Authority Pdf Version Summary
September 2010
Allocation and Monitoring of Government Land Pdf Version Summary
September 2010
Driving-offence Points System Pdf Version Summary
May 2010
Fire Safety Regulatory Measures Pdf Version Summary
2009/2010
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January 2010
Checking of Eligibility for Subsidised Medical Services Pdf Version Summary
January 2010
Effectiveness of Administration of Code on Access to Information Pdf Version Summary
October 2009
Granting of Disability Allowance and Processing of Appeals by Social Welfare Department Pdf Version Summary
August 2009
Regulatory System of Lifts Pdf Version Summary
August 2009
Housing Department's Handling of Complaints Involving Claims Pdf Version Summary
June 2009
System for Development of Question Papers in Public Examinations Pdf Version Summary
2008/2009
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March 2009
Free Admission Scheme for Using Leisure Facilities from July to September 2008 Pdf Version Summary
March 2009
Support Services for Students with Specific Learning Difficulties Pdf Version Summary
December 2008
Government's Measures for Street Management Pdf Version Summary
December 2008
Control of Roadside Banners Pdf Version Summary
December 2008
Prevention of Abuse of Special Grants under the CSSA Scheme Pdf Version Summary
June 2008
Effectiveness of the Integrated Call Centre in Handling Complaints Pdf Version Summary
April 2008
Handling of Water Seepage Complaints by Food and Environmental Hygiene Department, Buildings Department and Water Supplies Department Pdf Version Summary
2007/2008
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March 2008
Alleged Overcharging of Water Bills by Water Supplies Department Pdf Version Summary
February 2008
Special Examination Arrangements for Students with Specific Learning Difficulties by Education Bureau and Hong Kong Examinations and Assessment Authority Pdf Version Summary
November 2007
Mechanism for handling conflict of interests in organisations subvented by Leisure and Cultural Services Department Pdf Version Summary
April 2007
Assessment of Children with Specific Learning Difficulties Pdf Version Summary
2006/2007
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March 2007
Monitoring of Cases with Statutory Time Limit for Prosecution by Food and Environmental Hygiene Department Pdf Version Summary
November 2006
System for Processing Applications for Disability Allowance by Social Welfare Department Pdf Version Summary
September 2006
The Administration of the Mid-Levels Moratorium Pdf Version Summary
2005/2006
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April 2006
The Medical Fee Waiver System Administered by Hospital Authority and Social Welfare Department Pdf Version Summary
January 2006
The Monitoring of Cases Assigned Out by Legal Aid Department Pdf Version Summary
September 2005
The Monitoring of Property Services Agents by Housing Department Pdf Version Summary
April 2005
The Letting of Market Stalls by Auction Pdf Version Summary
2004/2005
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December 2004
Bloodworm Incidents in Public Swimming Pools Pdf Version Summary
November 2004
The Administration of Urn Grave Cemeteries Pdf Version Summary
August 2004
The Enforcement Action on Unauthorised Building Works in New Territories Exempted Houses Pdf Version Summary
June 2004
Enforcement of the Building Management Ordinance Pdf Version Summary
May 2004
2003 Priority Arrangements for Surplus Teachers in Aided Primary Schools Pdf Version Summary
2003/2004
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March 2004
The Handling of Examination Scripts under Marking Pdf Version Summary
December 2003
The Prevention of Abuse of the Comprehensive Social Security Assistance Scheme Pdf Version Summary
November 2003
The Assistance Provided by Home Affairs Department to Owners and Owners' Corporations in Managing and Maintaining their Buildings Pdf Version Summary
July 2003
The Operations of the Integrated Call Centre Pdf Version Summary
May 2003
The Enforcement of Education Ordinance on Universal Basic Education Pdf Version Summary
2002/2003
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March 2003
The Role of Home Affairs Department in Facilitating the Formation of Owners' Corporations Pdf Version Summary
February 2003
The Monitoring of Charitable Fund-Raising Activities Pdf Version Summary
November 2002
The Mechanism for Handling Missing Patients in HA Hospitals Pdf Version Summary
October 2002
The Administration of Vehicle Registration Marks Auction Pdf Version Summary
August 2002
Funding of Sports Programmes by Hong Kong Sports Development Board Pdf Version Summary
May 2002
Education Department's Contingency and Relief Measures for the Secondary School Places Allocation Exercise 2001 Pdf Version Summary
2001/2002
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March 2002
Administration of Public Examinations Pdf Version Summary
March 2002
Mechanism for Enforcing the Prohibition of Smoking in No Smoking Areas and Public Transport Carriers Pdf Version Summary
March 2002
Management of Construction Projects by the Housing Authority and the Housing Department Pdf Version Summary
June 2001
Procedures for Handling Travellers Suspected of Using False or Otherwise Suspect Travel Documents Pdf Version Summary
April 2001
Procedures for Immigration Control of Persons who Present Themselves, are Found or Returned to Immigration Check Points without Proof of Identity Pdf Version Summary
2000/2001
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January 2001
Selected Issues Concerning the Management of Government Crematoria Pdf Version Summary
November 2000
Clearance of Provisional Urban Council Tenants and Licence Holders Affected by Land Development Corporation's Development Projects Pdf Version Summary
September 2000
Selected Issues Concerning the Provision of Retraining Courses by the Employees Retraining Board Pdf Version Summary
August 2000
Regulatory Mechanism for Local Travel Agents for Inbound Tours Pdf Version Summary
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